Privacy Policy

Effective Date: July 29, 2026 · Last Updated: July 29, 2026

BMS Wellness MD (“BMS Wellness,” “BMS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, communicate with our team, purchase services, schedule appointments, complete forms, or otherwise interact with us.

This Privacy Policy explains the types of information we may collect, how we use and share that information, and the choices available to you.

1. Contact Information

BMS Wellness MD
505 Chapman Court
Santa Clara, California 95050
Phone: (408) 850-2913
WhatsApp: +1 (408) 707-5531
Email: admin@bmsmd.com

2. Information We Collect

Depending on how you interact with BMS Wellness, we may collect the following categories of information.

Information You Provide Directly

• Full name
• Email address
• Telephone number
• Mailing or billing address
• Date of birth
• Appointment preferences
• Program or service interests
• Wellness goals
• Information submitted through consultation, contact, membership, assessment, corporate wellness, newsletter, or intake forms
• Communications sent through email, telephone, text message, WhatsApp, social media, or website forms
• Payment and transaction information
• Information you voluntarily provide regarding your health, symptoms, medications, medical history, lifestyle, nutrition, fitness, or treatment goals

Information Collected Automatically

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages viewed
• Time spent on the website
• Links or buttons selected
• Approximate geographic location
• Cookie identifiers
• Analytics and website interaction data

Information Received From Third Parties

• Mindbody
• IntakeQ or other intake and scheduling platforms
• Payment processors
• CareCredit or other financing providers
• Affiliate laboratories and diagnostic providers
• Website hosting providers
• Email and SMS platforms
• Analytics providers
• Meta, WhatsApp, Google, and social media platforms
• Business and corporate wellness partners

Third-party platforms process information under their own privacy policies and terms.

3. Health Information and HIPAA

Some information submitted to BMS may constitute health or medical information.

When BMS acts as a health care provider subject to the Health Insurance Portability and Accountability Act (“HIPAA”), applicable protected health information will be handled in accordance with HIPAA and BMS’s Notice of Privacy Practices.

This website Privacy Policy is not a substitute for BMS’s HIPAA Notice of Privacy Practices.

Information submitted through general website forms, marketing forms, quizzes, social media, text messages, WhatsApp, or other non-secure communication channels may not always be protected health information under HIPAA.

Do not submit urgent, highly sensitive, or emergency medical information through a general website form, email, text message, social media, or WhatsApp.

4. How We Use Information

• Respond to questions and information requests
• Schedule and manage appointments
• Provide consultations, programs, therapies, memberships, products, and services
• Process payments and transactions
• Communicate about purchases, appointments, memberships, or account activity
• Send requested information about BMS services
• Recommend potentially relevant programs or services
• Provide customer service
• Manage medical, wellness, and administrative records
• Coordinate with laboratories, diagnostic providers, medical professionals, and business associates
• Operate and improve the website
• Personalize website content
• Analyze website traffic and marketing performance
• Prevent fraud, misuse, security incidents, and unauthorized activity
• Meet legal, regulatory, professional, and recordkeeping obligations
• Send marketing communications where permitted by law
• Maintain the safety, security, and integrity of our operations

5. Communications

By providing your contact information, you authorize BMS to respond through the communication method you selected or used, including telephone, email, text message, or WhatsApp.

Marketing communications are optional. You may unsubscribe from promotional emails through the unsubscribe link included in the message.

You may request to stop promotional text messages by replying STOP. Message and data rates may apply.

Requests to stop marketing communications will not prevent BMS from sending necessary transactional, appointment, billing, safety, or service-related communications.

WhatsApp, SMS, and standard email may not be secure communication channels. Please avoid sending sensitive medical information through these methods.

6. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, session technologies, and similar technologies to:

• Remember preferences
• Understand website traffic
• Measure marketing campaigns
• Improve website functionality
• Detect security issues
• Provide relevant content or advertising

You may adjust cookies through your browser settings or the cookie preferences tool displayed on our website.

Disabling certain cookies may affect website functionality.

7. How We Share Information

• Physicians, nurses, clinical staff, contractors, and authorized BMS team members
• Scheduling, intake, and practice-management platforms
• Mindbody and related booking or purchase platforms
• Payment processors and financing providers
• Laboratories and diagnostic providers
• Technology, hosting, cybersecurity, and analytics providers
• Email, telephone, SMS, and communication providers
• Marketing and advertising service providers
• Professional advisers, including attorneys, accountants, insurers, and compliance consultants
• Government agencies, regulators, courts, or law enforcement when legally required
• A successor or acquiring entity in connection with a merger, acquisition, financing, sale, or restructuring

We may also share information with your authorization or at your direction.

BMS does not disclose protected health information except as permitted or required under applicable health privacy laws.

8. Affiliate and Third-Party Services

BMS may provide links, referrals, discounts, or access to third-party providers, including laboratories, imaging providers, financing providers, Mindbody, Function Health, Prenuvo, Cell Science Systems, New Amsterdam Genomics, CareCredit, and other wellness or medical partners.

These parties are independent organizations and may maintain separate privacy practices.

BMS is not responsible for the privacy, security, accuracy, availability, or content of third-party websites or platforms.

9. Payment Information

Payments may be processed through Mindbody, CareCredit, or another third-party payment provider.

BMS may receive limited transaction information, but payment card details may be collected and processed directly by the payment provider.

Please review the payment provider’s privacy policy and terms before completing a transaction.

10. Data Retention

We retain information for as long as reasonably necessary to:

• Provide services
• Maintain appropriate medical, clinical, financial, and business records
• Complete transactions
• Resolve disputes
• Enforce agreements
• Meet legal, regulatory, insurance, tax, and professional obligations
• Protect BMS and its clients

Retention periods may vary depending on the type of information and applicable law.

11. Data Security

BMS uses reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure.

You are responsible for protecting the confidentiality of your devices, passwords, and account credentials.

12. California Privacy Rights

California residents may have rights under applicable California privacy laws, including the right to request:

• Information about the categories and specific pieces of personal information collected
• Information about sources, purposes, and third parties
• Correction of inaccurate personal information
• Deletion of eligible personal information
• Access to or portability of eligible personal information
• Limitation of certain uses of sensitive personal information
• Opt-out of the sale or sharing of personal information, where applicable
• Equal service and freedom from unlawful discrimination for exercising privacy rights

BMS does not sell personal information for monetary compensation.

To submit a privacy request, contact: admin@bmsmd.com · (408) 850-2913

We may need to verify your identity before completing a request. Certain information may be exempt from deletion or disclosure under applicable law, including medical records, transaction records, security information, and information required for legal or regulatory purposes.

An authorized agent may submit a request where permitted by law, subject to verification requirements.

13. Do Not Sell or Share My Personal Information

Where legally required, California residents may request that BMS not sell or share personal information for cross-context behavioral advertising.

Requests may be submitted through our cookie preference tool or by contacting admin@bmsmd.com.

14. Children’s Privacy

The website is not directed to children under 13, and BMS does not knowingly collect personal information directly from children under 13 through the website without appropriate parental or legal authorization.

Medical or wellness services involving a minor must be arranged by a parent, legal guardian, or otherwise authorized adult, subject to applicable law.

15. External Links

The website may contain links to websites operated by third parties.

BMS does not control and is not responsible for the privacy practices, security, availability, or content of those websites.

16. International Visitors

BMS is located in California, United States.

Information submitted through the website may be processed and stored in the United States, where privacy laws may differ from those in your country.

17. Changes to This Privacy Policy

BMS may update this Privacy Policy periodically.

The updated version will be posted on this page with a revised “Last Updated” date. Continued use of the website after an update constitutes acknowledgment of the revised policy.

18. Contact Us

BMS Wellness MD
505 Chapman Court
Santa Clara, California 95050
Phone: (408) 850-2913
WhatsApp: +1 (408) 707-5531
Email: admin@bmsmd.com